Donor Privacy

Your trust is important to us.

Board Approval February 2014

Listening House maintains the highest level of respect for the privacy of donors. Our donor privacy policy guides staff and volunteers on how they may and may not use personal donor information to honor the rights of contributors.

Listening House collects and uses personal information from donors that includes: name, address, telephone number, e-mail address, and donor comments when a donor voluntarily provides it to us. In addition, Listening House keeps a record of each donor’s giving history. This information is kept on file for IRS purposes and is also used in our development process to analyze overall giving patterns as a way to make accurate budget projections. Listening House does not sell, trade, rent or share names, addresses, e-mail contact or telephone numbers of our donors. Donor contact information is used only for the following purposes:

  • To prepare donation receipts

  • To thank donors

  • To inform donors about news, events, or other Listening House activities

  • To perform internal analysis and/or maintain record keeping

  • To prepare reports for relevant federal or state agencies (these reports are not for public inspection)

  • To contact donors about changes to this policy

As a rule, Listening House publicly recognizes a donor by publishing a donor’s name unless the donor explicitly requests anonymity when making a donation by mail or online.

If you have questions about this policy, please contact us.